At Paws on the Go Gear, our commitment is to provide our esteemed customers with a streamlined and efficient shipping process. We kindly request you to take a moment to acquaint yourself with our shipping policy for a comprehensive understanding of our procedures.

Kindly anticipate a processing period of 2 to 4 weeks for your order. It is important to note that during peak seasons or promotional periods, there may be a slight extension of processing times. Your understanding and patience during such periods are greatly appreciated.

ORDER TRACKING Upon the dispatch of your order, an email containing tracking information will be sent to you. Kindly utilize our tracking app available in the order lookup tab within the header menu to monitor the progress of your shipment until it successfully reaches your doorstep.

Shipping rates are determined by various factors including the destination, package weight, and the chosen shipping method.

The shipping charges for your order will be accurately calculated and presented during the checkout process for your convenience.

The anticipated delivery times fluctuate based on the destination.

For precise estimates regarding delivery times to specific regions or countries, we encourage you to consult our shipping information section.

We provide international shipping services to various countries. Please be aware that additional customs duties, taxes, or fees may be applicable in accordance with your country's regulations. Customers are responsible for covering these associated charges.

Should a package remain undelivered due to an inaccurate address provided by the customer or if packages are left unclaimed, additional shipping charges may be incurred for the purpose of reshipment.

We kindly request that you carefully review your order before finalizing your purchase, as changes or cancellations may not be feasible once the order has been processed.

For any additional inquiries or assistance, please do not hesitate to reach out to us at support@pawsonthegogear.c